Pakistan Telecommunication Company Limited (PTCL), the leading ICT services provider in Pakistan, has announced the implementation of Robotic Process Automation (RPA) in its Customer Care operations as a vital part of its digital transformation strategy.
The aim is to improve overall customer experience across all touch points. The initiative will help PTCL firmly align with the highest global standards in digitalization and automation, reinforcing its position as the industry leader.
Commenting on the initiative, Ahmad Kamal, Group Chief Customer Care Officer at PTCL & Ufone 4G, stated: “We are delighted to announce the implementation of Robotic Process Automation (RPA), a significant milestone in our ongoing efforts to enhance the customer journey.
This cutting-edge technology empowers us to deliver the best customer experience by automating a wide range of activities, including data transfers, customer profile updates, data entry, inventory management, and even complex tasks, all with a remarkable accuracy rate of 100%. The latest initiative positions us to enhance our capacity and efficiency, ultimately delivering an unparalleled experience to our customers.”
The implementation of RPA is a clear testament to PTCL’s unwavering commitment to make digital innovations and contributing to Digital Pakistan by delivering an unparalleled user experience to its valued customers.
Jazz has earned the top place in overall coverage in Opensignal’s new Coverage Experience Report. Opensignal is an independent analytics company specializing in quantifying global mobile network experiences.
Opensignal’s new Coverage Experience metric measures the geographic coverage of populated areas on a 10-point scale to represent the experience users receive as they travel around areas where they would reasonably expect to find coverage.
Jazz, with the top score of 6.1, tops the Opensignal report list of the best overall coverage experience in Pakistan, followed by Zong, Telenor, and Ufone with scores of 5.5, 4.8, and 3.1 respectively.
Jazz has the largest market share in Pakistan serving over 73m customers followed by Telenor, Zong, and Ufone with 48m, 46m, and 26m subscribers respectively. Jazz also serves the most 4G users (47m) followed by Zong (39m), Telenor (25m), and Ufone (14m).
Typically, surveys use geography and population bases approaches to gauge mobile coverage experience, which, according to Opensignal, have their shortcomings.
As a solution, Opensignal says that its Coverage Experience measures (not estimates) the geographic coverage of populated areas and therefore more accurately reflects the coverage expectations and experience of typical users.
KARACHI: The business community has said that the recent pledges for the restoration of the flood victims will not resolve the economic crisis in the country, a statement said on Saturday.
The Federation of Pakistan Chambers of Commerce and Industry’s Businessmen Panel (BMP) has said the multilateral donors and friendly countries’ huge aid pledges might not bring any significant influence on the struggling economy, as the sustainable solution to Pakistan’s economic issues lies in the structural reforms and consistent policies.
FPCCI former president and BMP Chairman Mian Anjum Nisar said that it is high time that the government should start thinking about debt rearrangement, including foreign and domestic.
The verdict to take more loans will keep confusing the problems in the long term, as the government needs $23 billion in foreign debt repayments for this fiscal year, which is the direct result of such decisions of taking loans from foreign nations.
For Nisar, the country’s economy is plunging into an ever-deepening ravine with plummeting foreign exchange reserves, with the continuation of the flawed policy of keeping the interbank dollar rate artificially low that is increasingly being attributed to the government rather than the State Bank of Pakistan (SBP) irrespective of the autonomy granted to it.
Meezan Bank, Pakistan’s leading Islamic bank, has recently signed an agreement with Sui Northern Gas Pipelines Limited (SNGPL), the largest combined gas company in North Central Pakistan, to enable digitalization of consumer bill collection via the bank’s state-of-the-art transaction banking solution (eBiz+), a statement said on Tuesday.
Irfan Siddiqui, founding president and CEO of Meezan Bank, and Ali J Hamdani, managing director and CEO of SNGPL, signed the agreement in the presence of other key management members, including Ariful Islam, deputy chief executive officer; Abdullah Ahmed, group head corporate and official banking; M Saqib Ashraf, head transaction banking; and M Munir, head payments and cash management from Meezan Bank; and Faisal Iqbal, the chief financial officer of SNGPL.
As per the pact, Meezan Bank will provide transaction banking services (eBiz+) to SNGPL, enabling the payment of gas bills by the residents of Punjab, Khyber-Pakhtunkhwa and Azad Jammu and Kashmir (AJ&K) via e-channels and branch banking avenues offered by the bank.
On the instance, Hamdani shared SNGPL’s ambition to become a leader in sourcing energy across Pakistan, while providing ease of access to its consumers via eBiz+ collection services. Siddiqui said: “The agreement between Meezan Bank and SNGPL will not only strengthen the bank’s transaction banking portfolio but will also improve the bill collection process by making it more accessible to millions. SNGPL is already a trusted corporate client for the bank and this agreement further fortifies our relationship.”
Twitter proclaimed Sunday it would no longer allow users to promote their accounts on several rival social media platforms including Facebook and Instagram, but the site’s mercurial owner Elon seemed to backtrack on the new policy just hours later.
The sudden shift in the rules was the newest in a series of contentious changes made by Musk since he took over the company in October — upheaval that has led a growing number of users to encourage followers to view their posts on other sites.
The random billionaire even put his future as Twitter’s CEO to a vote.
“Should I step down as head of Twitter?” he tweeted, asking the site’s users to click yes or no.
“I will abide by the results of this poll,” he added, with the vote open until the early hours of Monday.
Twitter had proclaimed that the company would “no longer allow free promotion of specific social media platforms.”
“At both the Tweet level and the account level, we will remove any free promotion of banned 3rd-party social media platforms, such as linking out (i.e. using URLs) to any of the below platforms on Twitter, or providing your handle without a URL,” the company explained in a statement.
Users would thus be barred, for example, from posting “Follow me @username on Instagram,” Twitter said.
Twitter co-founder Jack Dorsey questioned the new policy with a one-word tweet: “Why?”
Multan: Zameen.com — Pakistan’s largest real estate enterprise — successfully organized a 3-day property sales event in the city. The event was attended by a large number of people and their families.
Zameen.com’s Associate Director Sales Multan Rana Farukh Nadeem attended the event.
The event showcased over 11 real estate projects, which are already popular among property buyers and investors of Multan.
These included Downtown Rumanza, Golf View Rumanza, Boulevard Heights, De Orion Mall, Platinum Villas and Snapish Villas. The projects on display were exclusively sold and marketed by Zameen.com.
Speaking at the event, Zameen.com Associate Director Sales Multan Rana Farukh Nadeem said that all projects marketed and sold by Zameen.com are not just modern and safe for investment, but these projects also provide profitable capital to the investors.
He also mentioned that the number of people attending the Property Sales Event shows how profitable real estate industry is in Multan.
He reiterated that the Zameen.com doesn’t onboard any project without first checking the requisite government approvals and documents from all the authorities concerned.
Zameen.com recently organized another successful Property Sales Event (PSE) in Lahore. More than 45 investment projects were also presented at the event, including Beach Resort by Icon, Jinnah Square Residential Apartments and Urban Premium Residences.
It is pertinent to mention that all projects on display are exclusively marketed and sold by Zameen.com. Moreover, to make the event even more lucrative, special deals and discounts were offered for on-spot bookings.
Zameen.com’s high-ranking officials were present for this grand one-day property affair, including Senior Director Sales (Lahore) Chaudhry Laeeque Iftikhar, Directors Project Sales Basil Hafeez, Hafiz Usman Sarwar, and Ali Rehan, along with other relevant stakeholders.
During the event, launching ceremonies of Residency One and B 45 projects were also held.
On the occasion, Zameen.com Senior Director Sales (Lahore) Chaudhry Laeeque Iftikhar stated that Zameen.com had introduced innovative property trends in Pakistan’s real estate market, which had resulted in the overall progress of the sector.
As Mary Demuth has rightly put what a home is for a woman, “I want my home to be that kind of place–a place of sustenance, a place of invitation, a place of welcome”, we can’t agree more. Every woman dreams of her own home. A home that is not made of just bricks but built with her own hands. Where every brick has a memory and a story to tell to the next generation. Home is where love resides, memories are created, friends always belong, and laughter never ends. A house is made of bricks and beams. A home is made of hopes and dreams.
Rafay Rumi has a knack for telling stories through the ad film and who doesn’t love that? We all love that, to be connected with. Ads that have touched us and are still etched in our memories.
A woman who has been brought up within the four walls of a house with restriction is fearful of the outside world. She can’t fulfill her little dreams of riding a bike or may be traveling to places on her own for fear of safety. On top of that when she lost her husband at an early age, whom she was dependent on scary. Our society doesn’t spare such a woman.
Rafay Rumi, in Faisal Town’s ad film talks of the woman who takes the charge of her house after her husband passed away. He has beautifully portrayed that women young or old can-do wonders if given a chance and a safe environment. No one can stop them.
The ad is produced by Faisal Town Group, where security and safety are ensured. A place that nourishes your dreams. As they say, there is nothing more important than a good, safe, and secure home.
The ad starts with an elderly woman carrying a planter in her hands as they are leaving the house. She touches and looks at everything for the last time.
As Robert Montgomery says, “Home, the spot of earth supremely blest, A dearer, sweeter spot than all the rest.” Home is nostalgia where endless memories are made. She never had a home of her own.
When her son gets a house, she is happy yet sad about leaving a place that had memories attached to her husband.
The director and team had beautifully shown a contrast between both young and old women. Her daughter-in-law is an independent woman. She asks her mother-in-law to pick up her daughter from her school to which she agrees. In a normal place, she might have had a fear of going out, getting lost, and maybe being insecure too. But here in Faisal Town, she is safe, where she can roam around, walk and enjoy herself without even thinking of anything. She comes across the school picking up her granddaughter at the hospital in a shuttle service vehicle that is provided by the society.
She enjoys these little moments that she had missed after her husband’s demise when she had to chin up and sacrifice everything for the sake of her son.
Her son helps her to ride a bike, a dream she had as a young girl. A sense of pride and fulfillment can be seen.
She had always dreamt of a place safe for the next generations which was honored by Faisal Town, a safe and secure place for your generations.
The ad continues with how she is at peace now that they have a home. The planter she had in her hands is now placed on the lawn. Where she and her granddaughter are putting soil and her son is watering it, therefore completing the home and being safe and secure.
The ad has touched our hearts, as we can emotionally connect with it. These days there are a lot of housing societies that do the big talk, but with no value added to it. Who doesn’t want value for their money? Faisal Town is the place of your dreams, a world that you have always wanted to make for yourself and the generations to come, the perfect Rehnay Ki Jagah!
The ad explores all the gaps that are left leaving a void for the residents of other housing societies. Faisal Town has covered it all. The cherry on top is the way the team has executed these very emotions translating them into visuals. A sense of warmth, coziness, and closeness can be felt throughout the five minutes ad.
Connecting with the audience in a not-so-traditional manner has worked its way through our hearts. We are compelled not to skip it and are glued to the ad till the end.
The Federal Board of Revenue (FBR) has amended the currency declaration rules for passengers travelling to and from Pakistan in a bid to modernise the declaration regime.
The FBR’s SRO1751 of Customs, issued on Tuesday, directs incoming passengers to declare the amount exceeding $10,000, and outgoing travellers to declare the amount that is $5,000 or beyond.
Dawn reported that travellers could declare currency manually at the customs counter, or they can do the same electronically through the customs system. Passengers can also file declarations remotely through the online operated WeBOC system.
The publication reported that since the forms are available online, no traveller will be checked while they pass through the green channels at Pakistan’s airports.
Previously, the FBR did not add the provision of currency declaration for passengers, according to a Customs official, but now, they have included it in line with best practices adopted by most countries.
Talking to Dawn, Member Customs Mukarram Jah Ansari said that the new order will modernise the country’s regulation rules as earlier, the passengers were bound to even declare small amounts.
In India, incoming travellers have to declare $5,000 and in the United Kingdom, inbound and outbound passengers have to declare cash when it exceeds $10,000.
Two-day annual property event saw a record-breaking 20,000 people attend, with over 60 exhibitors showcasing more than 200 of the most significant property developments in Pakistan.
H.E Sultan Butti Bin Mejren, Director General of the Dubai Land Department opened the Pakistan Property Show describing Zameen.com as a “pioneer in organizing such interactive events in the Gulf region.”
Notable media personalities from Pakistan moderated a panel event exploring real estate opportunities in the country.
Dubai, United Arab Emirates; September 12, 2022: Huge crowds gathered at the fourth edition of the Pakistan Property Show over the weekend at the World Trade Centre in Dubai to explore major investment opportunities in the Pakistan property market.
Over 60 exhibitors showcased more than 200 of the best and most trustworthy major property developments in Pakistan. A record breaking 20,000 people attended the two-day event which was organised by Zameen.com, Pakistan’s largest real estate enterprise. The annual event targets around 4 million overseas Pakistanis in the Gulf region and those interested in real estate projects across Pakistan’s the major cities.
During the event,H.E Sultan Butti Bin Mejren, Director General of the Dubai Land Department stated: “It was a great honour to inaugurate the Pakistan Property Show. Dubai is proud of its cultural and religious diversity, particularly the large community of Pakistani expats that have helped the emirate become a hub for business, real estate development, and tourism. Zameen.com is a pioneer in organizing such interactive events in the Gulf region.”
Commenting on the huge success of the Property Show, Mr. Zeeshan Ali Khan, CEO of Zameen.com said: “Once again, the Pakistan Property Show in Dubai was a huge success. Over 20,000 attendees demonstrate strong interest in finding the right investment opportunity in Pakistan’s property market. In Dubai, we have brought over 60 exhibitors offering the cream of investment opportunities available on the very ripe Pakistani real estate market at the moment.”
During the two-day event, an important panel session was held which was moderated by popular TV anchors Syed Shafaat Ali and Shiffa Yousafzai. Panellists discussed ‘Why real estate continues to be the best investment in Pakistan,’ providing attendees and online viewers with invaluable insights into the current state of the property sector and its future prospects. Speaking on the panel were prominent media personalities, Waseem Badami, Muhammad Maalik and Zameen.com’s CEO, Zeeshan Ali Khan.
The purpose of Pakistan Property Show was to provide overseas Pakistanis with direct access to some of the best and most promising real estate projects from their respective hometowns.”
Something I Like 